Our staff will make a phone call to the number you provide during the daytime. On the phone, our staff will ask you for your credit card number, the expiration, the card holder's name (the name as appears on the card), and the name of the bank or institution which issued the card. If you could not be reached, we will make a few more attempts during the next 48 hours. You may also call us at 1.604.873.9894 to tell us your credit card information. If we are not able to reach you within 72 hours after the time we send you the invoice, your order will be cancelled.

Please note that we will only call customers within Canada and the U.S. If you live outside of North America and would like to use credit card, please use the Credit Card by Fax method. For more information, please click here.

You may also let us know when we may reach you by the telephone. Simply enter the time (in Pacific Standard Time) in the Special Instructions section when you procceed to "who should we bill to?" (STEP 4) in the Checkout Wizard and we would call you at the time you specify.

Please make sure the billing information you provide in "who should we bill to" (STEP 4) in the Checkout Wizard is the same as the billing information for your credit card. After we obtain your credit card information, we would call the card centre and verifiy it using the billing information (name, address, and telephone number). If it does not match the card centre's information, we will not procceed any transactions with your card and your order will be cancelled. This prevents your credit card from being used by anyone else. Verification will only be done at the first time. If you are an ePO user next time, we will proccess your payment immediately upon receving your order, as long as the billing address stays the same.

Related topics:   The smart and fast ePO!   Paying by credit card through fax