Welcome to SakuraMedia.com's HELP!, your information centre. In this section, you may find useful information such as site navigation, shipping and payment information, tips on saving, and more. As we are still improving our website, more information will be posted here regularly to provide our customers the most up-to-date and useful information.

If there is anything you would like to ask our staffs directly through e-mail, you may send your enquiry to help@sakuramedia.com and we would answer you as soon as possible.

Please select a topic to start.


    Site Navigation
 

 Browsing our website
 Sakura Media Newsletter 
 Picture Gallery / Clips
 
    Placing an Order
 

 Knowing the status of product
 Instructions on placing an order
 WishList / Pre-Order
 Referral Program 


    Payment Information
 

 About currencies
 The smart and fast ePO!
 Paying by credit card through telephone
 Paying by credit card through fax
 Paying by money order
 Paying by cash
 
    Shipping Information
 

 Methods and rates by default
 More shipping options for you
 Tips on saving and special offers
    Refund / Exchange
 

 Our refund / exchange policies
 A note on our video products
 
    Business Relations
 

 If you run an anime business...
    Contact Us...
 

 Still need help? Ask our staff!